1 In General
Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
MagicBox.co.za ("MagicBox") is totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. shipping and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.
We will not sell your name, address, e-mail address or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.
Communication & Marketing
If you have made a purchase from our online shop we may occasionally update you on our latest products, news and special offers via e-mail.
Third party sites
Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
4 Intellectual Property, Software and Content
The intellectual property rights in all software and content made available to you on or through this Website remains the property of MagicBox. All such rights are reserved by MagicBox. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
5 Terms of Sale
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch may vary according to availability and any guarantees made as to shipping duration are limited to South Africa and subject to any delays resulting from postal delays, force majeure, or any other delays out of control for which we will not be responsible.
Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you we will treat the order as cancelled.
All prices are exclusive of VAT. Shipping costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
For secure payment, we are not accepting online payment. Please make your payment by electronic transfer or cash deposit. Orders will not be shipped until payment reflects. Should payment is not made within 10 days since the order date, MagicBox will treat the order as cancelled. For any request of payment delays, please contact administrator for the permission.
MagicBox shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
We operate a comment handling procedure which we will use to try to improve the services and resolve disputes when they first arise, please let us know if you have any comments or complaints.
8 Entire Agreements
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and MagicBox. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the Director of MagicBox.
9 Returns Policy
You have the right to cancel your order for any item purchased from MagicBox before making payment. You are not allowed to cancel your order after payment done.
Please sign and receive the parcel after confirming the parcel is not damaged or opened. We shall not be responsible for the damages caused by shipping.
If the item you received is faulty, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. You have 7 days from receipt of the faulty item to return it to us. Magicbox will be responsible for 50% of return shipping charge.
I received the wrong item
If the item you received is not what you originally ordered, please contact customer care quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return. Magicbox will be responsible for 100% of return shipping charge.
*Note: The item must be returned in its original packaging with any enclosed documentation. When testing the products, please handle with care and make sure reading the user guide first.